ourselves and our customers. We use experience and knowledge
learned to "pay it forward" to other organizations, partners, and customers.
problems, we want to use our skills and resources to solve social problems as well.
This is the guiding principle behind CatchMark gives back.
Technology
Support
Proactive managed IT support, help desk services, and technology consulting for small and medium-sized businesses throughout West Michigan.
Technology
Solutions
Technology planning, cloud solutions, Microsoft 365, network infrastructure, and business technology integrations that improve operations.
Cybersecurity Services
Services include assessments, vulnerability management, compliance consulting, endpoint protection, training, and incident response planning.
We Are Technology Problem Solvers
CatchMark Technologies helps small and mid-sized businesses simplify and secure their technology through managed IT and cybersecurity solutions. Our name comes from Michigan’s logging history, where “catchmarks” brought order and clarity to crowded rivers full of timber. We believe technology can feel just as chaotic today, so our mission is to help businesses reduce complexity, minimize risk, and build dependable systems they can trust — so they can focus on serving their customers, not fighting their technology.
Trusted by Businesses Across West Michigan
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Great Company! They helped with my SEO for my website. Also partnered with them with their catchMark Sportsnet Which helps showcase local teens in sports for schools
Joel
Thanks for the purchase
Bezing
Best tech support around in West Michigan.
Levi
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Reeths-Puffer Varsity Softball Team came in for MEDIADAYS and they enjoyed every second of it!! They experience being on a podcast, creating short reels, professional action shots and a hype... Read full review video. I would highly recommend any sports team/organization to come in and experience it for themselves!
Katrina
Great customer service! Maybe the best! Wouldn’t call anyone else when I’m in need of tech support !
Lisa
This is the second time Catchmark Technologies has helped my small business in time of need. Their team has been responsive, professional, knowledgeable and courteous.
Gus
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Had a major problem with our email at our church and CatchMark took care of it. Easy to work with, and reasonably priced. Call them with any Technical problem you're having,... Read full review even your home system. Thanks gentlemen for helping us out.
Dale
CatchMark is a great company to work with; very responsive and great at explaining things. They are also such a community-minded organization. I love what they do for local teams... Read full review and athletes.
Virginia
See Our Latest Posts
Stay updated with CatchMark Technology, posting updates and technology tips!
Tech Files: One Email Changed Everything – Why Cybersecurity Matters More Than Ever
Monday mornings are usually busy. Phones are ringing, customers are walking through the door, and employees are settling into another workweek. For one local business owner, though, that routine came to a screeching halt with a single click. The email looked normal. It appeared to come from a trusted vendor, complete with a familiar logo […]
Behind the Ticket: Cybersecurity Is Not a Product You Buy
Why tools matter, but discipline protects the business. Every IT ticket tells a story. Sometimes the story starts with a question. “We bought antivirus. Are we covered?”“We have a firewall. Isn’t that enough?”“Our email has spam filtering, so why did this message get through?”“We use Microsoft 365. Doesn’t that handle security?”“Our insurance company is asking […]
Tech Files: The Computer Wasn’t Broken – The Business Plan Was
Monday morning started like every other. Employees logged in. Phones were ringing. Orders were being processed. Customers were being helped.Then accounting lost access to its server. It wasn’t caused by ransomware. It wasn’t a power outage. It wasn’t even a hardware defect. The server had simply reached the end of its lifecycle. It had been […]
Caught in the Breach: The Alert Everyone Ignored
After more than two decades in the technology industry, I have had the opportunity to see a lot. I have seen major problems announced loudly. Servers crash. Users call. Systems go offline. Phones light up. Everyone knows something is wrong. But I have also seen problems whisper first. A small alert. A warning in a […]
Tech Files: The Day the Lights Went Out—But Business Didn’t
Imagine arriving at work on a Monday morning after a powerful overnight storm. The building still has power, but something isn’t right. The internet is down. Employees can’t access shared files. Phones aren’t working correctly. Customers are beginning to call, wondering why no one is responding to emails. For many businesses, the workday would simply […]
Tech Files: The Email Outage That Wasn’t an Email Problem
Onboarding a new IT provider should make life easier, not bring business to a halt. But shortly after a new client began transitioning to CatchMark Technologies, something alarming happened. Email stopped working. Employees couldn’t send messages. They couldn’t receive messages. For any business, an email outage can quickly bring operations to a standstill, so our […]
Built for Tech: Security Is a Business Alignment Issue
Cybersecurity is often treated like a technical problem. That is understandable. It involves firewalls, passwords, devices, networks, email systems, cloud platforms, backups, alerts, monitoring, updates, and a long list of tools most business owners do not want to think about every day. But the biggest mistake a business can make is assuming cybersecurity belongs only […]
Behind the Ticket: The Password Problem Is Really a Leadership Problem
Why account security depends on culture, expectations, and follow-through. Every IT ticket tells a story. Sometimes the story sounds routine. “I forgot my password.”“My account is locked out.”“Can we turn off MFA?”“We all use the same login for that system.”“Can you give this person access to everything?”“That employee left, but I think their account is […]
Caught in the Breach: The Backup That Restored Nothing
After more than two decades in the technology industry, I have had the opportunity to see a lot. I have seen businesses saved by good planning. I have also seen businesses suffer because everyone assumed a plan existed when it really did not. Few areas reveal that more clearly than backups. Backups are one of […]
Built for Tech: The Hidden Cost of Poorly Aligned Technology
Most businesses know what they spend on technology. They can look at the invoices. Software subscriptions. Hardware purchases. Internet service. Phone systems. Support agreements. Security tools. Cloud platforms. Licensing. Equipment replacements. Those costs are visible. They show up in the budget. But the most expensive technology problems are not always the ones with the clearest […]
