ourselves and our customers. We use experience and knowledge
learned to "pay it forward" to other organizations, partners, and customers.
problems, we want to use our skills and resources to solve social problems as well.
This is the guiding principle behind CatchMark gives back.
Managed IT Services
& Support
CatchMark Technologies provides proactive managed IT services and IT support for small and mid-sized businesses throughout West Michigan, helping keep technology secure, reliable and productive for our customers.
Technology
Solutions
From network infrastructure and Wi-Fi to security cameras, access control and technology projects, CatchMark Technologies designs and implements technology solutions for businesses throughout West Michigan.
Cybersecurity Services
CatchMark Technologies provides cybersecurity services, NIST assessments and risk guidance for West Michigan businesses, helping organizations identify risks and strengthen their security.
Your West Michigan IT Partner
CatchMark Technologies helps small and mid-sized businesses throughout West Michigan manage, secure and improve their technology. Through proactive managed IT services, cybersecurity and technology solutions, our team helps organizations reduce technology headaches, protect their systems and keep their teams productive.
We take the time to understand your business, identify your technology needs and provide practical solutions that support where your organization is today and where it’s going.
Trusted by Businesses Across West Michigan
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Thanks for the purchase
Bezing
This is the second time Catchmark Technologies has helped my small business in time of need. Their team has been responsive, professional, knowledgeable and courteous.
Gus
Great Company! They helped with my SEO for my website. Also partnered with them with their catchMark Sportsnet Which helps showcase local teens in sports for schools
Joel
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Reeths-Puffer Varsity Softball Team came in for MEDIADAYS and they enjoyed every second of it!! They experience being on a podcast, creating short reels, professional action shots and a hype... Read full review
Katrina
Thank you, CatchMark! I had a computer issue, and you helped me fix it in a quick, economical way. I truly appreciate it!
Joe
CatchMark is a great company to work with; very responsive and great at explaining things. They are also such a community-minded organization. I love what they do for local teams... Read full review
Virginia
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Best tech support around in West Michigan.
Levi
Great customer service! Maybe the best! Wouldn’t call anyone else when I’m in need of tech support !
Lisa
Had a major problem with our email at our church and CatchMark took care of it. Easy to work with, and reasonably priced. Call them with any Technical problem you're having,... Read full review
Dale
Latest IT Insights & Resources
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It’s Monday morning. One employee can’t log into their email. Another computer is running painfully slow. The conference room Wi-Fi isn’t cooperating, and an important meeting starts in 20 minutes. Someone asks the inevitable question: “Who do we call?” For many small and mid-sized businesses, the answer is a Managed IT Service Provider, commonly called […]
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Monday was a new employee’s first day. Their desk was ready, their computer was set up, and they had already met some of their new coworkers. Everything seemed to be off to a good start. There was just one problem. They couldn’t log into anything. Their email account wasn’t ready yet. They didn’t have access […]
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Most technology conversations start too late. They start when something breaks. A system goes down. A device fails. A platform becomes too expensive. A security concern appears. A process becomes too frustrating to ignore. A business leader finally asks, “What do we need to do about this?” At that point, the conversation is already reactive. […]
Tech Files: The Ultimate Wi-Fi Fiasco That Ruined the Meeting
The meeting was supposed to take about 30 minutes. Everyone was in the conference room, the presentation was ready, and the team was about to begin. Then the problems started. The presentation wouldn’t load. Someone disconnected and reconnected to the Wi-Fi. Another person restarted their computer. After several minutes of troubleshooting, someone finally asked: “Is […]
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Tech Files: Tech Files: Did We Shut Off Their Access?
Friday was an employee’s last day. They returned their laptop, handed over their key, said goodbye to the team, and headed out the door. Everything seemed handled until Monday morning, when someone asked a simple question: “Did we shut off all of their access?” Their email account had been disabled, but what about the shared […]
More Than IT Support: A Long-Term Technology Partnership
When Industrial Concepts & Solutions was established in 2025, the company needed more than help with a few technology projects. They needed a partner who could help build the right technology foundation and continue supporting them as they grew. That’s where CatchMark Technologies came in. “Industrial Concepts & Solutions was established in 2025. We contacted […]
Caught in the Breach: The Day We Went Back to Pen and Paper
After more than two decades in the technology industry, I have had the opportunity to see a lot. I have seen businesses invest heavily in technology to become faster, more efficient, and more connected. That is usually a good thing. The right systems can streamline operations, improve customer service, reduce errors, and give leadership better […]
Tech Files: The File That Shouldn’t Have Existed
It was supposed to be a routine computer replacement. An employee was cleaning out an old desktop before it was recycled when they stumbled across a folder labeled “Employees.” Inside were job applications from more than a decade ago, copies of driver’s licenses, tax documents, and payroll records for people who hadn’t worked at the […]
Built for Tech: Better Technology Creates Better Customer Experiences
Most customers do not care what technology a business uses. They do not care what software runs behind the scenes. They do not care which phone system is in place. They do not care what project management platform the team uses, what cloud environment stores the data, or what ticketing system tracks the work. At […]
